Refund Policy.

Lights to Love requires a 35% non-refundable deposit upon acceptance of order/proposal or contract for all uplight orders.  Customized design orders that include additional décor items will require a 50% non-refundable deposit.  The deposit secures the client’s event date on Lights to Love’s schedule.  All final payments are due no later than two days before the client’s event date.  Please note that deposits will not be refunded and can only be applied to a future date if Lights to Love accepts the new proposed date. 

 All credit card payments will be subject to a 3% service charge.

Changes to the order may be made within seven (7) days of the event.   Clients will be responsible for payment for any increase in the order according to the same payment schedule as the initial order.